TIANJIN ZIWIN TECHNOLOGY CO.,LTD.
TIANJIN ZIWIN TECHNOLOGY CO.,LTD.

Technical Help

ZIWIN has an experienced technical support team that is ready to provide timely and professional technical support services to our customers.


Email Support
Email Support
Remote Online Support
Remote Online Support
Phone/Video Conference
Phone/Video Conference
On-Site Support
On-Site Support
Support Ticket

Submit your technical support request using this form. The ZIWIN technical support team will give you a preliminary reply within 24 hours.


05/21
2026
How to Customize a Pan Tilt Unit for Different Payloads
Now, when customers search for a pan tilt unit, they will often only look at the payload weight first. But that is just one part of the design process. A small thermal camera in a pan tilt system acts...
05/18
2026
Ruggedized Pan Tilt Units for Harsh Environments: Built to Perform Where It Matters Most
In industries where surveillance and monitoring cannot fail, standard camera mounts simply aren’t enough. From offshore oil rigs to desert pipelines and arctic perimeters, equipment must endure corro...
05/15
2026
What Is the Difference Between PTZ and Dome Camera?
When designing a modern surveillance system, one of the most common questions is: what is the difference between PTZ and dome camera?Both camera types are widely used across security projects—from re...
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