FAQ

We do not have MOQ requirements for standard products.

Ordering 1pcs product is acceptable. If it is a customized product, we have different MOQ requirements according to the product models. Please consult our sales manager for details.

In most cases, 100% T/T is our payment term, or partial payment in advance and the balance before order delivery.

Yes, ZIWIN provides OEM/ODM products to our customers with official authorization and without violating any other’s intellectual property rights.

There is no standard lead time for different products and models. Please contact our sales manager for an accurate delivery date.

All ZIWIN surveillance cameras support the ONVIF protocol. The ONVIF protocol is a universal protocol for security monitoring equipment. The protocol stipulates a set of common interfaces so that network video products produced by different manufactures can be compatible and connected with each other in the surveillance system.

The extreme cold PTZ dome camera has an automatic temperature control system with built-in fan and heater to ensure normal performance in cold and hot environments from-45°C to +70°C ((-49°F to +158°F)) work.

The pan/tilt is a mechanical and electronic rotating device that is usually integrated into PTZ camera system solutions, such as network PTZ cameras, long-range laser night vision PTZ cameras, thermal imaging PTZ cameras and high-definition visible light and thermal imaging dual-view PTZ cameras. And through the Pelco P/D communication protocol and RS485/422 interface, the pan/tilt is controlled for horizontal/vertical rotation to obtain multi-angle security video images. In addition, the gimbal can also be used in other applications, such as radar antennas, light tracking systems, laser detectors, large speakers, and other applications that require heavy loads for translation and tilting.

The long-distance HD laser camera combines a high-precision pan/tilt, super-homogenized IR laser illuminator, and a 2-megapixel low-light telephoto camera. The monitoring distance can reach 6 kilometers during the day and 3 kilometers at night. It is widely used in rivers. , lakes, reservoirs, ports, docks, oil fields, urban high points, highways, railways and other long-distance day and night monitoring scenarios.